What does 'fair value' look like in practice? Three years into the Consumer Duty, here’s what we’ve learned.
Fair value is a simple yet important principle at the heart of the Consumer Duty: the price customers pay should be reasonable, relative to the benefits they get. But applying that principle in practice requires judgement.Three years into the Consumer Duty, we’re seeing clear differences between firms that have embedded fair value into their approach and those that still need to strengthen their assessments,...
What happened
Fair value is a simple yet important principle at the heart of the Consumer Duty: the price customers pay should be reasonable, relative to the benefits they get. But applying that principle in practice requires judgement.Three years into the Consumer Duty, we’re seeing clear differences between firms that have embedded fair value into their approach and those that still need to strengthen their assessments,...
Why it matters
The development may change operating conditions or market expectations around Regulation. Further confirmation and measurable outcomes matter.
Affected entities
View evidence
2 reports · 1 original report · 1 independent
- Financial Conduct AuthorityPrimary source · Supports · EN · 100%What does 'fair value' look like in practice? Three years into the Consumer Duty, here’s what we’ve learned. ↗
- Financial Conduct AuthorityPrimary source · Supports · EN · 80%What does 'fair value' look like in practice? Three years into the Consumer Duty, here’s what we’ve learned. ↗
Claims
- What does 'fair value' look like in practice? Three years into the Consumer Duty, here’s what we’ve learned. Observed
Conflicts
No material conflict detected in the available evidence.
Timeline
- First reported
Market move following event
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